Christopher Brooks, Lexden, The CX Practice

Head of Consulting for award winning Lexden CX, and UHNWI practice Lexden Luxe.

Recognised as CX Today' 2024 CX Leader's CX Influencer of the Year and 2024 CX Culture Champion of the Year. Winner of International CX Awards GOLD for B2B CX Programme

Helping organisations improve their outcomes through customer-world led thinking | Where great CX practice creates betterment for all involved; customers, employees, communities, society and shareholders | Managing Director of international CX practice Lexden CX.

I am a customer strategist with over 20 years of agency, client-side and consultancy experience working with corporates across Europe, Asia and the Americas.

In everything I do I look to the outcome as the goal rather than the challenge to overcome or fix | With this in mind we help brands attract and retain committed and content customers | Customers who value and invest in a better experience.